Broomgrove Nursing Home

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19th October 2020

“A care home shouldn’t be a prison” – Broomgrove vows to continue face-to-face visits

Broomgrove will do all in its power to continue face-to-face visits throughout the Coronavirus pandemic.

Resident Ernest Barron meets his new great grandchild

We were one of the first homes of its type in the country to allow a return to family members visiting residents in June following the original lockdown in March. 

Broomgrove believes the mental wellbeing benefits provided by face-to-face visits, far outweigh the risks providing things are done in a safe manner and follow strict guidance.

The home was one of the first in the region to utilize technology to allow residents to communicate with relatives, but it didn’t work for everyone.

Donna Pierpoint, the manager at Broomgrove Care Home, said: “Many residents took very quickly to using Skype and Facetime and other technology, but others didn’t. The original lockdown proved there really is no replacement for face-to-face visits and we’re determined to continue.

“Planning and managing them in a safe manner is hard but these visits are so important. Relatives have been incredibly supportive of our decision.”

All relatives visiting Broomgrove Nursing Home are required to use PPE, complete risk assessments, social distance and follow strict infection control guidance.

“I think many people forget that many of our residents are some of the strongest people on the planet”, Donna Pierpoint added. 

“They lived through the harshness of World War Two and the Sheffield Blitz. They deserve dignity and respect. A care home shouldn’t be a prison.”

There have been no cases of Covid 19 so far at Broomgrove Nursing Home.

My 89-year-old mother recently fell and broke her hip. We needed some convalescence care after hospital care but before coming home.
Broomgrove is close to home. In a nice part of town. Our very first contact was met with very helpful and prompt responses. We were invited to look around. Mum had a cosy private room with lovely views into the garden. A spacious very nicely appointed bathroom. It feels very secure. And the common spaces are attractive, offering plenty of opportunities to eat with other residents or enjoy the lounge areas.
Food was very good, home cooked and generous. Lots of choices. The staff without exception were friendly, professional and respectful. My mum was quite confused. Everyone was very kind. She was very well cared for for 3 weeks. Helped to rehabilitate and recover enough to return home. We were welcomed as visitors at any time, to be with mum, relax, have a meal. There’s a family feel. We would definitely use Broomgrove again.

Joanne H (Daughter of Resident)

Mum has lived here for several years now, it is not her choice to live here, she would much rather be at home but a stroke means she needs 24 hour care; we all agree given the circumstances she couldn't be happier anywhere else. The manager takes care to employ staff who are both kind and patient as well as being efficient in their roles; staff turnover seems to be low and many of the staff have been there much, much longer than my mum which shows, hopefully, that they are happy in their work. The food is fabulous, we have joined my mum for meals sometimes, as have my cousins; the food and service is as good as many restaurants. Entertainment/ activities are arranged most days and regular special events are arranged for residents and families to enjoy together. Nowhere is perfect but when we do raise very occasional concerns these are always dealt with quickly and professionally by the manager and/or the staff. We can't think of anywhere where mum would be better looked after. 

Anne C (Daughter of Resident)


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The Broomgrove Trust is a registered charity, No 514418. It is registered as a limited company in England and Wales, No 1746654.